Frequently Asked Questions
Everything you need to know about shopping with Forplay Catalog.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygienic reasons, certain intimate apparel and accessories are final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout for those who need their fashion fix faster.
How do I know which size to order?
Each product page features a detailed size chart. Since our styles range from form-fitting to oversized, we recommend checking the specific measurements for each garment to ensure the perfect fit.
Can I track my order?
Yes! Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern payment solutions like Apple Pay and Google Pay for a seamless checkout experience.
Do you ship internationally?
Yes, Forplay Catalog ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.